Reimbursement
Occasionally, Amazon loses or damages our products, and there are times when they do not reimburse us for this money. Similarly, there are times when they overcharge us for various fees. At DIGITAL CLUB OPERATIONS, we specialize in controlling all types of expenses, costs, and returns within Amazon, making sure our clients and partners always recover everything. If you’ve never done reimbursements, you could be losing up to 1% of your annual revenue in recoverable costs.
Compensation for Damaged or Lost Products
Protecting Your Investment
Sellers have the right to receive reimbursements for products that are damaged
or lost in Amazon’s warehouses or during the shipping process to
Amazon’s warehouses, as well as customer returns to Amazon. These
are the main causes of reimbursement. We take care of
getting this money back, and our standard commission is 20% of the amount
recovered. This includes:
Warehouse Damage
If a product is damaged at an Amazon fulfillment center, you can request a refund to protect your investment.
Loss During Shipping
If a product is lost on the way to the customer, it’s crucial to know how to file a claim to obtain the corresponding refund.
CUSTOMER RETURNS
Occasionally, Amazon does not reimburse us for certain customer returns. We use all the reports within Amazon to verify which ones we are entitled to and haven’t received.
Customer Returns
Effective Return Management
Customer returns can be complicated, especially if Amazon does not handle the inventory correctly. We take care of:
Refunds for Non-Restored Items
If a customer returns an item but Amazon does not restore it to your inventory or does so in an unsellable condition, you can claim a refund.
Process Optimization
We help you understand how to manage returns so that you don’t lose money in the process.
Automated and Manual rocess
Monitoring Strategies
Reimbursement management on Amazon can be both automatic and manual. Therefore, we offer:
Refund Automation
Amazon sometimes automatically issues refunds, but not always. It’s vital that you keep track of these processes.
Manual Claims
We regularly monitor your inventory and transactions, ensuring that you manually file claims for any refunds that Amazon does not identify. This can make a big difference to your profitability.
DIGITAL CLUB OPERATIONS
We are here to help you manage the reimbursement process efficiently and effectively. If your company has never handled reimbursements or you believe you could optimize
the process, schedule a free call with us. We will help you evaluate potential improvements, as we know many companies often face difficulties in this area. Our team will guide you to make the most of reimbursements and optimize your business profits.
Contact Form
Our Offices
Calle Vaguada del arcipreste, 2
28220 Majadahonda, MADRID
Ask Us
Correo electrónico: contacto@digitalclubagency.com
Call Us
Phone: 674093527